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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Spidle

Susan Spidle

August 18, 2026

5  out of  5
rating by Susan Spidle
"Stephanie wanted to touch base and just make sure my needs were covered. I was so thankful she offered to do it via phone since I now live 30 minutes away form her office. She simply went over my coverage, offered a way to save on my car insurance and suggested I think about my umbrella coverage. No pressure. Very worthwhile. It’s nice to have someone that has your back in the area of insurance."
We responded:
"Susan, thank you so much for the kind words! I’m so glad we had the chance to connect and review your coverage. Making sure you feel comfortable, informed, and well protected—without any pressure—is exactly what we strive for. We truly appreciate you trusting us to have your back, even from 30 minutes away! ❤️"
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JoAnne Lavery

August 18, 2026

5  out of  5
rating by JoAnne Lavery
"I can’t say enough great things about Stephanie and her incredible services. I was unsure how things would work out after moving here from up Notth but she made transferring my insurance seamless and affordable. I would 100 percent recommend Stephanie Lempesis at State Farm Ins!! I am going to be telling all my family and friends to get a quote from her!!"
We responded:
"Thank you so much for the wonderful review! I really appreciate your kind words. I’m so glad we could help make your move from up north smooth by transferring your insurance seamlessly and keeping it affordable. I truly appreciate your recommendation—please feel free to send any family or friends my way anytime. If you ever need anything, I’m always here to help!"
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Tommie Hogan

August 12, 2026

5  out of  5
rating by Tommie Hogan
"Very informative information about life insurance, & my family will being. I am glad to a member of State Farm."
We responded:
"Thank you Tommie! It's been so great helping y'all- lucky to have nice customers like you!"
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Bella Sole

August 10, 2026

5  out of  5
rating by Bella Sole
"Keira was the State Farm agent that work on with me on getting the best car insurance for me. She was amazing, professional, friendly and answered all my questions. She is such an asset to Stephanie Lempesis at State Farm Insurance."
We responded:
"Thank you for the great review! We’re glad Keira helped you find the right car insurance and answered all your questions. We appreciate your trust in our State Farm Agency!"
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Reese Gosselin

August 7, 2026

5  out of  5
rating by Reese Gosselin
"Keira was amazing to work with. She was very helpful and attentive to all my questions about the policy"
We responded:
"Thank you for your review- We think she is pretty great too!"
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Makisha Mayo

August 4, 2026

5  out of  5
rating by Makisha Mayo
"My agent was very patient and helpful."
We responded:
"Thank you! It was a pleasure working with you!"
Profile photo of Eric T.

Eric T.

August 3, 2026

5  out of  5
rating by Eric T.
"Stephanie and the entire staff have demonstrated remarkable professionalism by taking the time to thoroughly explain every detail of my auto and life insurance policies. The process was straightforward and educational. I highly recommend their services for any insurance requirements."
We responded:
"Thank you for the great review! We’re glad Stephanie and our team explained your auto and life insurance clearly and made the process easy. We truly appreciate your recommendation."
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K Snyder

July 28, 2026

5  out of  5
rating by K Snyder
"Wonderful service! Thanks!"
We responded:
"Thank you, Kirsten- I'm so happy to hear you have enjoyed working with our team. "
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jamire Williams

July 23, 2026

5  out of  5
rating by jamire Williams
"Stephanie is very very professional, kind and she also cares about the customer. Every time I called she always be kind and sweet"
We responded:
"Thank you so much for your kind review! I’m really happy to hear that you feel well taken care of whenever you call—I truly appreciate you."
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Wisline Baptiste

July 20, 2026

5  out of  5
rating by Wisline Baptiste
"I had an excellent experience working with Adriana and Miguel at State Farm! From start to finish, they were professional, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. They took the time to answer all of my questions, explained everything clearly, and made the entire process simple and stress-free.

What really stood out was their patience, honesty, and outstanding customer service. They made me feel valued, never rushed, and ensured I understood all of my options before making a decision.

If you’re looking for an insurance team that is responsive, trustworthy, and truly puts their customers first, I highly recommend Adriana and Miguel. State Farm is fortunate to have them on the team. Thank you both for such a great experience! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear you had an excellent, stress-free experience with Adriana and Miguel. Their patience, honesty, and clear guidance are exactly what we strive for. We truly appreciate your recommendation and are grateful to have you with our State Farm office! ⭐⭐⭐⭐⭐"
Profile photo of Cara Potter

Cara Potter

July 16, 2026

5  out of  5
rating by Cara Potter
"I had such a great experience! I was at the dealership and needed insurance coverage immediately so I could complete my purchase. Their team jumped right on it, and within 5-10 minutes I had everything I needed. The process was incredibly fast, seamless, and stress-free.

Excellent customer service, quick communication, and they truly came through when I needed them. I highly recommend them to anyone looking for an insurance agency that is responsive, efficient, and easy to work with!"
We responded:
"Aww thank you so much, Cara! I’m really happy we could help you get what you needed right there at the dealership. I know how stressful that moment can be, so it means a lot that the process felt fast and easy. Thanks again for trusting us—and for the recommendation! ⭐️"
Profile photo of Paul Sapp

Paul Sapp

July 14, 2026

5  out of  5
rating by Paul Sapp
"We’re very happy with the professionalism and help we got from Maranda, in addition to the great price for our auto insurance."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you were happy after working with Maranda, and that you found a great price on your auto insurance. We truly appreciate your business and look forward to helping you again in the future!"
Profile photo of Aundie Reed

Aundie Reed

July 10, 2026

5  out of  5
rating by Aundie Reed
"Great experience I'm so happy"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience. It was a pleasure helping you, and we’re so happy you’re part of our State Farm family. Please don’t hesitate to reach out if you ever need anything! 😊"
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Kali Mcwilliams

July 1, 2026

5  out of  5
rating by Kali Mcwilliams
"Like a good neighbor Stephanie is there ❤️"
We responded:
"That means a lot! ❤️ Thank you for recognizing Stephanie—our team is here to help whenever you need us."
Profile photo of Nicholas Brodbeck

Nicholas Brodbeck

June 30, 2026

1  out of  5
rating by Nicholas Brodbeck
"Sad to have to leave this type of a review, however I cannot get this agency to quit calling me. When I lived in FL a few years ago, I had inquired about insurance and didn't end up doing business with them. Years later, I have moved and still get calls from them, I have kindly asked to be removed from their leads-- they don't seem to respect that. This week I got a call at 5:55AM. What is it going to take to get them to pay attention and remove me? Next step will be to go to the state and file a formal complaint with the insurance board.

6/30 Update: Screenshot shows your agencies # and that I received the call at 5:56AM

Have also began the process with filing a formal complaint with the state of FL."
We responded:
"Hi Nicholas,
Thank you for editing your review---again.

I appreciate you sharing this, and I’m sorry for the frustration and stress this has caused—especially with the early morning call.

First, regarding the “Florida hours” point: you mentioned you moved from Florida. Our system is based on the address/time zone information provided at the time of your original inquiry, and we don’t have an automatic way to update location for customers after they move unless they notify us. That said, we do not tolerate contacting anyone at an inappropriate time, and we take your complaint seriously-- we open at 8am not 5 am.

I want to be clear: we have already apologized and removed you from our leads/book so you should not be receiving any further calls from our agency.

Lastly, based on what we can see on our end and the screenshot you shared, the most recent logged contact shows about 6 weeks ago, and we don’t show any further outreach after your removal request. Please feel free to contact me personally to discuss further if you would like. I unfortunately don't have your number anymore per your request, but you have mine.

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience and frustration these calls have caused. I want to clarify that our office is not open and does not make calls before we open at 8 AM, so the early morning call you received was likely from another agency. Additionally, I have checked our records, and your number is no longer listed in our prospect book. However, I understand how upsetting unwanted calls can be, so if you continue to receive calls that appear to be from our agency, please let us know immediately so we can investigate further. We take your privacy seriously and appreciate your feedback as it helps us improve."
Profile photo of Renae Smith

Renae Smith

June 30, 2026

5  out of  5
rating by Renae Smith
"The staff is very friendly, have contacted multiple times to make sure our needs were met. Keira was very helpful, she explained our coverage, very pleasant to talk with 🌟. They beat our recent insurance company that we have been with since 2012 by $165.00 a month!! Thank you 😊"
We responded:
"Thank you so much for the review! We’re thrilled we could help you get a great price on your vehicle insurance—your savings matter. We appreciate you choosing us! 😊"
Profile photo of Paul Humphrey

Paul Humphrey

June 16, 2026

5  out of  5
rating by Paul Humphrey
"Very helpful with information of policies"
We responded:
"Paul, thank you for taking the time to leave us a review! I'm happy to hear that you found the information on our policies helpful. We're always here to assist with any questions you might have. Thanks for choosing us!"
Profile photo of michael adams

michael adams

May 14, 2026

4  out of  5
rating by michael adams
"Very pleasant. Great rates. State Farm is more competitive with other insurance companies. Stephanie was fantastic talking me through all of my options. I had her send me a copy of the quote so I could review and compare it with my other insurance company. This was very helpful."
We responded:
"Hey, Michael! Thank you for taking the time to share this about your experience with me. I’m happy I could walk you through your auto insurance options, provide competitive rates, and send over the quote so you could comfortably compare everything side by side."
Profile photo of Kimberly Sperling

Kimberly Sperling

May 12, 2026

5  out of  5
rating by Kimberly Sperling
"Maranda is very knowledgeable of State Farm products, friendly, and helpful. She answered all my questions."
We responded:
"Thank you for your review, Kimberly! I'm glad to hear that Maranda was able to assist you with her knowledge and friendly service. We appreciate your feedback and are here if you need anything else!"
Profile photo of Nicholas Brodbeck

Nicholas Brodbeck

May 11, 2026

1  out of  5
rating by Nicholas Brodbeck
"I called to inquire once about insurance and they will not stop calling/texting no matter how much I ask them to do so. I have since moved and today I received a call at 5:55AM asking if they could help save me money. My next step will be to go to the insurance board to make a complaint because they are not taking my request serious."
We responded:
"Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience and frustration these calls have caused. I want to clarify that our office is not open and does not make calls before we open at 8 AM, so the early morning call you received was likely from another agency. Additionally, I have checked our records, and your number is no longer listed in our prospect book. However, I understand how upsetting unwanted calls can be, so if you continue to receive calls that appear to be from our agency, please let us know immediately so we can investigate further. We take your privacy seriously and appreciate your feedback as it helps us improve."
Profile photo of Fannie Logan

Fannie Logan

May 1, 2026

5  out of  5
rating by Fannie Logan
"Great service.Professional people oriented."
We responded:
"Thank you, Fannie! I'm happy to know you appreciated our service and found our team professional and people-oriented. We’re committed to providing excellent support. Let us know if there's anything else we can assist you with!"
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m khanam

May 1, 2026

5  out of  5
rating by m khanam
"Great stuff, service and reasonable price. I really liked their service."
We responded:
"Thank you, M Khanam! I'm happy you found our service and pricing to your satisfaction. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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shawnci linton

April 29, 2026

5  out of  5
rating by shawnci linton
"It was a pleasure to work with Adriana!"
We responded:
"Thank you, Shawnci! I'm happy to hear that working with Adriane was a pleasure. Our team is dedicated to providing excellent service, and it's great to know Adriana made a positive impact. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of abdullah yousef

abdullah yousef

April 29, 2026

1  out of  5
rating by abdullah yousef
"I’ve had more than one bad experience with this company.

First, they changed my policy twice without my request or approval. The last time, they blamed it on a “system issue” because I called after work hours—which is completely unacceptable.

Second, after making these changes, they added the full difference to my bill upfront without even asking or informing me first.

I’m honestly concerned about what could happen if I ever needed to file a claim.

This level of poor communication and lack of transparency is very frustrating. I would strongly advise others to be cautious and think twice before dealing with this company."
We responded:
"Hi Abdullah,

Thank you for your feedback. We want to clarify that any policy changes must be authorized with signed forms. You requested to reduce coverage and signed the necessary paperwork. I apologize that when you called the after-hours team to reinstate coverage, it didn’t revert to the original policy. However, we mailed you a new policy outlining all the details. After resolving this issue, my team and I believed you were satisfied with how it was handled, as it has been about two weeks since.

Regarding billing, when changes are requested, the bill is adjusted accordingly.

We recently emailed you the necessary form again this week, which still needs to be signed to finalize your coverage changes. We’re here to assist you if you have any questions.

Please feel free to contact us anytime."
Profile photo of Victoria D'Angelo

Victoria D'Angelo

April 27, 2026

5  out of  5
rating by Victoria D'Angelo
"Great experience, price and customer service!"
We responded:
"Hey, Victoria! Thank you for sharing your experience and for trusting us with your car insurance. We’re happy to hear everything from the price to the customer service made for a great experience."